answer:

1. Follow Paibao's official account and register as our member;
2. Log in to the member center to find [Warehouse Address Shenzhen Warehouse] and click "Copy" to get your exclusive shipping warehouse address;
3. After shopping online, add the "Paibao Warehouse Address" you obtained as the delivery address of the goods;
3. After the seller delivers the goods, fill in the courier number, name of the goods, value and quantity and other information in the [New Package] interface of the Pipeline Shipping Member Center for forecasting;
4. After all the parcels are in the warehouse, you can apply for packing and consolidating in the member center;

Answer: The first weight of Hong Kong Container Lines is 14.5￥/KG  Large goods are as low as 1.0￥/KG

       Taiwan Haikuai as low as 6.8￥/KG   As low as 19.5￥/KG for air freight

answer:

1. The cut-off time for Consolidation Hong Kong is 22:00 every day (Sunday to Friday), and the cut-off time for self-pickup orders is 15:00 every day (Sunday to Friday). Except Saturdays and the day before Hong Kong holidays. Arrange delivery on the day (working day) of payment completed before the cut-off time. The transit station will not deliver goods on Saturday and the day before Hong Kong Red Day.

Hong Kong delivery companies will not deliver goods on Sundays or public holidays.

2. The cut-off time for Taiwan Consolidation is (Sunday to Friday) at 18:00 every day, except Saturdays and the day before holidays. Arrange delivery on the day (working day) of payment completed before the cut-off time.

Please pay attention to the notice on Paibao Shipping's official website for specific holiday arrangements. Please refer to Paibao Shipping's official website announcement for specific changes: http://www .paibaoex.com/news/33 shall prevail.

answer:

Pay attention to the WeChat official account of Paibao Group and authorize the binding, and you will receive the notification message when the package is put into the warehouse;

Answer: Hong Kong Container Lines

When the unilateral size of the goods (length, width or height) ≥ 150CM, an extra-length fee will be charged, and the longest item in the order will be charged:

By analogy, the longest is 599CM, and if it exceeds 600CM, please contact customer service for consultation.

Taiwan Consolidation:

1. The weight of a single piece of goods is limited to 70 kg, the sum of the three sides of each piece of goods does not exceed 400cm, and the single side is less than 280cm;
2. For a single ticket or a single piece of less than 10KG (including 10KG), an additional 15 yuan delivery fee will be charged;

The points can be used to directly deduct the collection freight when you apply for the collection next time;

Note: Coupons and points cannot be combined, and only one preferential method can be selected when the order meets the conditions of use and the payment is made.

answer:

1. Please make sure whether you fill in the wrong courier number;

2. The goods may have just been signed for receipt, and the receipt of the goods must be scanned and weighed before they can be put into the warehouse. Please wait patiently;

3. The order number provided by the seller may be wrong, it is recommended that you reconfirm with the merchant;

 If you need assistance, please contact Pipeline's online customer service.

Answer: In order to regulate the management of the import and export of goods, all items that are prohibited from being accepted and sent in the "Regulations of the People's Republic of China on the Administration of Import and Export of Goods", "Hong Kong Import and Export Regulations", and "Land Transportation Regulations" shall be rejected, such as inflammable and explosive , Corrosive, toxic,

Highly acidic and radioactive dangerous goods, valuables, animals, plants and their specimens, etc.,

Click to view the details of prohibited items: http://www.paibaoex.com/Contact/29, such as If you have any questions, you can consult the customer service of Pipeline Container Lines online;

answer:

In order to protect your legitimate rights and interests, when you receive the parcel, you can sign for it after checking that the outer packaging is intact! As the dispatcher takes time to deliver the next order, inspection service is not provided!

If the outer packaging is damaged, you can take a photo and leave it at the bottom, indicate on the receipt, and contact customer service within 24 hours after signing for the goods to handle or reject the package.

The declaration rules are as follows:

A. If the goods are lost or damaged, the customer must contact the customer service to declare within 24 hours after signing for the goods. If the contact is overtime, PCL will assume that the goods have been delivered normally and will no longer accept declarations.

B. A clear outer packaging bag and a photo of the delivery note must be provided when reporting, and the delivery note number must be clear.

C. When unpacking the bag, you must first count the number of small goods in the package, and the quantity is correct before unpacking the small goods in the package. If all packages and small cargoes are dismantled and then declared for missing/missing goods, Paibao Container Lines will not declare and dispose of it and will not assume any responsibility.

D. If the outer packaging is found to be damaged when receiving the parcel, please take pictures of the outer packaging of the goods and short videos of the unpacking as evidence of the loss and provide them to the customer service of Papay.

E. Provide the payment link and screenshots of the real purchase value of the goods.

If you find a problem, please give feedback to the customer service in time. If the time is over, the goods have been delivered normally by default, and no declaration will be accepted.

Answer: According to the actual situation, the order cannot be cancelled if the car has been loaded and shipped. The cancellation of the order without the car will be charged 10 yuan/ticket operation fee. For details, please consult the customer service of Paibao Group.

Answer: Hong Kong Container Lines: When the volume is larger than the actual weight, it needs to be calculated by volume. Use length*width*height/6000 to get the volumetric weight.

      Taiwan Consolidation: Light-bubble cargo billing formula: length * width * height cm/6000; when volumetric weight ≥ actual weight, billing weight = (volume weight + actual weight)/2;

Answer: Hong Kong Container Lines: Place the order on the working day, and arrive at Hong Kong the next day after delivery. Orders are generally delivered 1-2 (working days) after arrival, and 1-2 (working days) will be postponed to remote areas.

       Taiwan Consolidation: 5-7 days for sea express, 2-3 days for air freight;

Special circumstances: In the event of bad weather/customs investigation/rainy days/public holidays/remote areas/6.18/double 11/double 12, etc., in order to ensure the safety of goods,

Delivery of the goods may be delayed, please pay attention to the announcement on the official website of Paibao Container Lines under special circumstances.